Wednesday, December 5, 2007
Must Vent!!!
I am so angry right now. I recently made a deposit through the atm at my local bank. Now, I've worked for the bank. I know how everything works, or rather how it's supposed to work. I carefully filled out a deposit slip even though technically my bank no longer requires one. I carefully endorsed the back of each and every check, even the one for $1.63. I made sure that our account number was on the back of each and every check, just in case some idiot dropped them, so said idiot could get the checks back to the proper account. We get to the atm and there are no envelopes. There's not even a slot for a supply of envelopes to be kept. Now, that annoys me, but I've double checked all my bases. There shouldn't be any problems, right?! I even check my account yesterday to make sure the deposit has been credited properly. I have done my fiscal responsibility. Now, I usually only check my account once a week to balance it, but I had already done it twice this week. This morning, I decided to balance it a third time just to keep ahead. And what to my surprise do I find??? My account is in massive overdraft!!!! WHAT???!?!?!? I should have excess. I pull up the account to find out what happened. And to my even greater surprise, they had taken back credit for most of my deposit!! They lost 4 out of the 5 checks that I had deposited. Now, did I mention that my mortgage is coming out of the account today???? You know that one, it's the big payment that lets you have a place to live. On top of that, they had already had 3 other card payments send the account into the negative which usually means overdraft charges which will add over $100 in fees. I'M MADDDDDDDDDDDDDDDD!!!!!! I had to spend over a half-hour on the phone with poor customer service guys who had no contact with the idiots who actually screwed up my account, and did I mention that the baby was screaming at me most of that time???? AAAARRRRGGGGGHHHHHHHHHHHHHH!!!! Supposedly they are crediting my account for the missing amount until they can find what went wrong. Of course, I don't see this credit electronically, which makes me very, very nervous, because it means they're sending it through on paper. You know what paper is, don't you???!! It's the same thing my missing checks were on! And they can't seem to find those, can they?!? AAAARRRRGGGGGHHHHHHHHHHHH!!! I tried very, very hard to be polite to the guys that were helping me after all it wasn't their fault, but it's hard to be sweet when- number one, you're just not a sweet kinda person, number two, you're watching your house payment go down in flames, number three, your child doesn't understand the concept of waiting and is SCREAMING in your ear. Hummmm.......I think I need a drink...maybe some egg nog....wait....I don't like egg nog.....HELP!!!!
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